A 27-year-old African American mother of three recently received a confusing eviction notice. Without access to a lawyer, she didn’t understand how to correctly complete the form or whether she was required to see a judge and state her case in person. She grew concerned about her family’s future. She is not alone. The majority of tenants facing eviction across the country navigate housing court without a lawyer, according to Governing magazine.

“I didn’t realize that I checked the wrong box at first,” she said.