In April, the situation at GrayRobinson looked bleak, as COVID-19 depressed demand, realization rates and collections by 9% to 14% on a trailing 30-day average.

But by the time the Am Law 200 firm closed its fiscal year at the end of August, it had made up for most of the revenue lost to the pandemic and set itself up for a healthy 2021, firm president and CEO Dean Cannon told the Daily Business Review in an interview.