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Steve Blickensderfer, left, and Trish Carreiro, right, with Carlton Fields in Miami. Steve Blickensderfer, left, and Trish Carreiro, right, with Carlton Fields in Miami.

COVID-19 spurred an overnight surge in demand for work-from-home vendors—from videoconferencing companies to cloud service providers. This caused some companies to rush into service contracts without fully appreciating the privacy and cybersecurity risks involved.

Indeed, news of the meteoric rise and sudden scrutiny of some videoconferencing vendors shows just how important privacy and cybersecurity issues are when retaining a vendor. Even companies with long-standing contracts in place with these types of vendors may find those contracts outdated and in need of renegotiation in light of the growing demand for privacy legislation.

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