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Gary Reshefsky, left, and Jason Kaplan, right, of Century Risk Advisors. Gary Reshefsky, left, and Jason Kaplan, right, of Century Risk Advisors.

The property insurance consumer in Florida is in a difficult regulatory and legal environment. The Florida Department of Insurance has the complicated task of providing consumer protection while balancing the needs of insurance carriers on one side, and public adjusters and plaintiffs attorneys on another. The department has the duty of encouraging private insurers to deploy their capital and offer consumers affordable coverage and to ensure that consumers have the reasonable ability to redress unfair insurer claims practices. The conflict between these duties has led to dysfunction in the marketplace. The result has left the consumer with shrinking coverages, increased premiums, reduced market choices and poor customer service.

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