While University of Connecticut School of Law student Kelly Wall was interning for the state Department of Consumer Protection last summer, an employee there talked with her about the need to help people navigate the small claims process.
After all, the Department of Consumer Protection routinely gets complaints from people who have been wronged and the agency often recommends they take their case to small claims court. It’s one of many places in the court system where a growing number of regular folks are pursuing cases without the help of an attorney, with the numbers rising rapidly since the start of the recession.
