It’s happening with increasing frequency: You use an legal service provider for litigation, or e-discovery, or project management. Then, the crucial question comes from the finance department: Do you know whether or not this service provider is actually creating value? Many corporate legal departments can come up with an answer, but the criteria involved in that answer varies, and is often based on subjective data.
One new company, though, is looking to simplify and standardize that process. Qualmet has released its first cloud-based platform, aimed at measuring the value of external legal service providers. The brainchild of founder Mark Smolik, general counsel and chief compliance officer of DHL’s supply chain operations in the Americas, and his wife, the platform’s goal is to give law departments a quick way to assess and compare performance of legal service providers in order to maximize the business value to their companies.
