Effective responses to cybersecurity incidents rely in large part upon three key elements: personnel, planning and practice. An organization’s incident response team must include capable personnel with the appropriate authority to act, requisite expertise and adequate training. An organization also needs a written plan customized to meet its business, industry and regulatory environment, among other things.

But the right people and a well-written plan are not enough. An organization’s incident response team and other key stakeholders must practice responding to incidents. Although practice does not make perfect, it usually enables people to perform better when called upon.

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