“Data is not oil. It’s water that will be shared by everyone. Every company is trying to figure out how to build a relationship with the customer and provide something of value to them," said Vijay Viswanathan, a marketing professor at Northwestern University.
March 23, 2023 at 06:20 AM
4 minute read
Generative AI has changed the advertising game, upping the pressure on Silicon Valley heavyweights to fight harder for online advertising dollars.
Long a dominant player in the ad business, Google is under particular strain not to be left behind by the chatbot takeover, as brands are figuring out how to use tools like ChatGPT to engage directly with consumers.
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