Lean Adviser’s Weekly Lean Briefing offers unique tips and tools for legal professionals at all levels to help respond to client demands for efficient, effective and high value service. Our extensive research tells us this is the key differentiator that drives repeat business.
This mini series looks at the role of working wellness in talent retention. Last week we saw how planning is such an imperative first step in providing a reassuring and essential structure. Now, as we continue to borrow the key stages of project management to frame our discussion, we move from planning to monitoring. The basics of monitoring a project apply to monitoring an associate. This is usually left for salary review time and is confined to financials and their contribution to the firm’s bottom line. But some firms are rethinking that approach. Just as in any legal project, monitoring is a continuous event, and Lean Adviser’s core methods apply just as well to monitoring employee working wellness: Observation, Evaluation and Correction. There’s a fuller analysis in this Lean Adviser lesson.