Artificial intelligence may be a fixture of modern contract life cycle management tools, but the day-to-day oversight of those tools still very much requires a human touch. Still, the more serious an organization becomes about leveraging its agreements for data-driven insights or even just automating key parts of the contract life cycle, the more difficult it will be to address the responsibility of leading that charge with a single hire.

To be sure, while the business disruptions spurred by the COVID-19 pandemic have pushed CLM solutions to become one of the most popular tools on the market, organizations are still struggling to ensure that investment functions as more than just an electronic filing cabinet on implementation. Part of the issue, at least from a day-to-day management perspective, is that CLM solutions touch any number of different stakeholders or departments within a business.

More Than an Operations Issue