The diversity and inclusion questionnaires of yesteryear look nothing like the paperwork law firms are facing now. “Fifteen years ago if I got a diversity survey it was very basic,” says Seyfarth Shaw chief inclusion & diversity officer Kori Carew. “I would just provide the diversity percentage of the law firm. Then clients got wise and started to ask, ‘Who’s working on my matters?’”

Carew notes that these days, client questions range from detailing what type of work diverse attorneys are assigned to the firm’s strategies for retention. “It’s not about the numbers overall, it’s about, is there a revolving door?’”