The COVID-19 pandemic and governments’ response to it has impacted almost all aspects of business operations. Where employees work. What they work on. Who they work with. Even if they can work at all.

The coronavirus has been disruptive, forcing us all to work in new ways. Mistakes have been made. But it’s also meant a lot of learning. As we end the year, it’s worth reflecting on some corporate lessons learned. We learned a lot about making rapid decisions, strategic pivots and operational change under stress and uncertainty. If there is opportunity and growth in crisis, there is certainly a lot to take away from 2020.