When Eric Dinallo became general counsel of the Guardian Life Insurance Co. of America just over 18 months ago, he had three goals in mind. First, Dinallo wanted to manage the legal department more like a business. Second, he decided the team needed a “strategy partner for diversity” to continue its strong efforts in that area. And lastly, he wanted a legal operations unit to help with automation and outside counsel management.

He has achieved all three goals as the legal team continues to serve a thriving Manhattan-based company that has grown from 5 million customers in 2011 to over 25 million today. And his legal department has done it all while embracing the company mantra to “do the right thing.” Their efforts earned Guardian the right to be named one of the overall Best Legal Departments for 2019.