In-house counsel are being asked not just to do more with less, but to be better with less. This is putting extreme pressure on legal departments to understand and implement the technologies that will help them drive efficiency at less cost.

At the same time, they expect outside counsel to provide technical know-how, the ability to integrate on both sides and walk them intelligently through a services process that incorporates the use of technology. Law firms are stepping up to the challenge, partnering with third parties to develop proprietary systems to help their clients—and sometimes going it alone—without the help of experts.