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Matthew Lewis (from left), senior vice president of Axiom, Vincent Cordo, the central legal operations officer for Shell Oil Co., Accenture's director of law firm management David White and Brad Rogers, chief operations officer and chief of staff for law at TIAA. (Photo: Caroline Spiezio/ALM) Mathew Lewis (from left), senior vice president of Axiom; Vincent Cordo, the central legal operations officer for Shell Oil Co.; David White, Accenture’s director of law firm management; and Brad Rogers, chief operations officer and chief of staff for law at TIAA. (Photo: Caroline Spiezio/ALM)

When it comes to legal operations, there’s often talk of tech—how to use new tools to boost efficiency and cut costs—but industry professionals stressed the importance of valuing people and processes, too, in panels Wednesday.

Caroline Spiezio

Caroline covers the intersection of tech and law for Corporate Counsel. She's based in San Francisco. Find her on Twitter @CarolineSpiezio.

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