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What was your route to the top? I wanted to be anything besides a lawyer. My professional life started out in the television industry where I worked as a production assistant and sports reporter. A longing to go home to Cleveland and a feeling that I should have considered law school after all led me to apply, and a scholarship made it a reality. After law school at Cleveland Marshall College of Law, I worked for a large Ohio law firm, but didn’t fit into the culture. I needed something more entrepreneurial to flourish. After working for another firm and helping exponentially grow the subrogation department, I found that spirit at Rathbone Group, LLC (RG). In 2014, a few of my best friends, my father, and I all founded RG with the intention of being laser focused on the niche practice of subrogation. Today, our contingency fee practice has grown into an international one where we handle pre-suit recovery and litigation management across the entire United States, Canada, and the U.S. Islands.
What keeps you up at night? (i.e. What are your biggest business-related concerns?) Just like our clients, finding ways to reduce risk and increase control are a large focus for RG. We have thousands of open claims at a time, so our smaller firm has large responsibilities. Our business plans include several ways to reduce risk and increase control including: Expand the in-house coverage to several more states, many of which have been difficult to find subrogation counsel; Continue our focus on security with our CISSP security manager, an unusual investment for a smaller law firm such as RG; Keep challenging ourselves with technology through our COO with an extensive software development background and consciousness on business continuity; Increase scrutiny over the independent contractors we are currently utilizing; Provide additional product offerings as part of our business relationship such as free adjuster CE classes, webinars, podcasts, and YouTube videos.
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