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In companies headquartered outside the US, in-house teams are often smaller. Many executives don’t know much about how legal services are delivered. That makes it harder for the General Counsel to argue for dedicated legal operations resource. I had the good fortune to ask CLOC’s leaders at the EMEA (Europe, Middle East, Africa) conference in London how in-house leaders globally can make a winning case for legal operations.

Meeting CLOC’s A-team evangelists (their Board) face to face, I was struck by their close-knit style and unbridled optimism. It’s no wonder. All seven lead legal operations at multinationals with neighboring headquarters on south San Francisco Bay: Adobe, Cisco, Facebook, Google, NetApp, Oracle and Yahoo.  That community feel has proved powerful not just in building new CLOC members across North America and beyond and shining a bright spotlight on this fast-growing profession.

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