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360-Degree View on How to Navigate a Crisis

Level: Advanced
Runtime: 63 minutes
Recorded Date: October 17, 2019
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  • The Work Before the Crisis
  • The First Ten Days
  • Who's in Charge of the Response?
  • Balancing Getting Out Your Message with Concerns about Protecting Privilege/Litigation Position
Runtime: 1 hour and 3 minutes
Recorded: October 17, 2019

For NY - Difficulty Level: Experienced attorneys only (non-transitional)


When an event threatens the viability or integrity of your company, you have a crisis on your hands. The crisis could start with a natural disaster, government investigation or high profile litigation, and more. Whatever the disaster may be, company management will turn to you for direction. However, handling a crisis situation goes beyond the office of the GC with CMOs, outside counsel, PR firms and more weighing in on the best strategies for handling the event.

During this session, our panel of experts will explore the following topics to arm you with a plan to protect the company and minimize long-term problems: - Building a crisis management team and understanding each person’s unique role -Preparedness – advance planning and assessing potential risk areas - First Response – responding in the critical first hours and days to minimize the long-term impact - Resolution Strategy – managing various actions stemming from the crisis to enable the best resolution for the company.

This program was recorded as part of ALM & Corporate Counsel's 2019 Women, Influence, and Power in Law Conference on October 17th, 2019.

Provided By

Women, Influence & Power in Law Conference
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Monica Bernstein

Senior Vice President & General Counsel
Crestline Hotels & Resorts, LLC

As Senior Vice President & General Counsel for Crestline Hotels & Resorts, LLC, Monica Bernstein is responsible for all legal issues arising with respect to hotel operations, hotel development, corporate governance, and asset management for Crestline Hotels & Resorts. Monica joined Crestline from Interstate Hotels where she served as Corporate Counsel before being promoted to Vice President of Legal and later Senior Vice President, Assistant General Counsel.

Prior to that she was an Associate with Williams & Connolly LLP, in Washington, D.C., representing clients in matters involving complex commercial litigation, contract law, securities law, the False Claims Act, and general torts, with a focus on international disputes. She clerked for The United States District Court, The Honorable Chief Judge Federico A. Moreno, Miami, FL, and she was a research assistant for the Institute for Cuban and Cuban-American Studies, the University of Miami.

Ms. Bernstein earned a Juris Doctor from The George Washington University Law School, Washington D.C, where she was recognized with several accolades including being named a George Washington Scholar, a member of the George Washington Law Review, as well as a Writing Fellow and Dean’s Fellow. She earned a B.A. in Economics and Spanish Studies from Duke University, Durham, NC.

Ms. Bernstein is a member of the Bar in Florida and the District of Columbia. She is bilingual in English and Spanish.

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Sarah Isgur

Political Analyst

After nearly two decades in political campaigns, Sarah Isgur managed to work in all three branches of government and three presidential campaigns--all before the age of 35. She most recently served in the Department of Justice as Director of the Office of Public Affairs and Senior Counsel to the Deputy Attorney General. She was backstage for more than a half dozen presidential debates as the Deputy Campaign Manager for Carly for President and served as a Fellow at Harvard University's Institute of Politics during the last presidential cycle. Sarah took her bachelor's degree from Northwestern University and completed her thesis on the Americanization of British campaign communication at the London School of Economics. At Harvard Law School, she was President of the Harvard Federalist Society and staffed the Harvard Journal of Law & Public Policy. After law school, she served as a law clerk to Judge Edith Jones of the United States Court of Appeals for the Fifth Circuit.

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Michelle Fang

Chief Legal Officer

Michelle Fang serves as Vice President and Chief Legal Officer at Turo, the global leader in peer-to-peer car sharing, a fast growing trend that is transforming the economics of car ownership and disrupting the traditional car rental industry. She has supported the business’s rapid expansion in the USA, Europe and Canada since joining the company in 2015 and has scaled her team from 0 to 12 during that time. Michelle’s passion for online marketplaces started when she joined eBay in 2006, where she experienced the sense of community and purpose that marketplaces offer. During her 9-year tenure at eBay, Michelle served in a number of leadership positions, including Head of Global Intellectual Property, Head of North American Litigation, and most recently, General Counsel of StubHub. Prior to her marketplaces career, Michelle worked in-house as a lawyer at NBC Universal and at the Quinn Emanuel law firm. Michelle is a graduate of UC Berkeley School of Law and UCLA. Michelle is a passionate advocate for diversity and inclusion in the legal profession. Michelle founded General Counsel for Law Firm Diversity, which released a letter earlier this year signed by over 240 GCs and CLOs encouraging law firms to further embrace diversity and inclusion. She is also a founding member of The Law in Technology Diversity Collaborative, which united 7 Bay Area tech companies in 2019 to offer diverse first year law students with employment and mentorship opportunities. Earlier this year, The National Diversity Council named Michelle one of the 50 Most Powerful Women in Technology. She has also been named 2019 Global General Counsel of the Year by the Association of Corporate Counsel and Gender Diversity Lawyer of the Year by Chambers and Partners.

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Jaye Campbell

Deputy General Counsel- Head Of Litigation
Costar Group

Jaye is Deputy General Counsel and Head of Litigation for CoStar Group, an international provider of commercial real estate information, marketplaces, and analytics. Her primary responsibility is protecting, through legal and technological means, CoStar’s content, which includes a comprehensive subscription database of property photos and information and the content on dozens of websites in the U.S., Canada and Europe, including,, and She has primary responsibility for all types of disputes and investigations, and she leads antitrust matters, including interfacing with the FTC in pre-merger review and other contexts. Originally from Texas, Jaye came to Washington, DC to attend college and never left. Her first client-service job was at Clyde’s in Georgetown, where she was a bartender. Prior to joining CoStar, Jaye was an associate in the intellectual property group of Drinker Biddle & Reath LLP focusing on trademark and information technology matters.

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Beth A. Stewart

Williams & Connolly LLP

Beth Stewart’s practice focuses on white collar criminal defense and complex civil litigation. Beth has had several trials and appellate arguments in both federal and state courts. Beth’s first major criminal trial was as a member of the team representing United States Senator Ted Stevens, who was indicted on ethics charges fewer than 100 days before he was to stand for re-election. Senator Stevens was ultimately exonerated after it was established that the prosecutors had intentionally withheld exculpatory evidence from the defense. The American Lawyer has described the firm’s work on the case as “one of the best criminal defense performances in memory, resulting in a heightened scrutiny of prosecutors that will affect the Justice Department for years to come.” Since then, Beth’s criminal defense and enforcement work on behalf of both individuals and corporations has included representing a former CEO of a mortgage company in an SEC enforcement action, representing a corporation in a foreign corrupt practices investigation, and representing a former president of a foreign country in extradition proceedings. Beth’s work has also included several pro bono criminal defense matters. Beth’s civil practice has included representations of both individuals and corporations in matters ranging from employment to professional liability defense to complex securities and financial services litigation. Most recently, her work has focused on the representation of a Fortune 10 financial institution in complex litigation relating to the residential mortgage crisis. Beth has been named to Bisnow’s 2015 “Trending 40 Lawyers Under 40” List, and was selected for inclusion to the 2014 Washington, DC Rising Stars list. Beth was raised in Columbus, Georgia. She received a B.A. from Harvard College, after which she spent two years as a Business Analyst at McKinsey & Company in New York. She graduated from Harvard Law School after serving as an editor on the Harvard Law Review. Prior to joining Williams & Connolly, she served as Special Counsel to the Senate Judiciary Committee during the confirmation hearings of Supreme Court Justices Roberts and Alito.

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Anjali Chaturvedi

Assistant General Counsel
Northrop Grumman Corporation

Anjali Chaturvedi is currently the Assistant General Counsel for Investigations for Northrop Grumman Corporation where she leads Northrop Grumman’s global investigations team.

Prior to joining Northrop Grumman, Anjali was the Assistant General Counsel at BP where she was the lead in-house lawyer for the criminal and SEC investigations related to the 2010 Deepwater Horizon accident. She also led the legal regulatory team with oversight for matters involving anti-bribery and corruption, trade controls and antitrust.

Prior to going in-house, Anjali was a Government Investigations & White Collar partner at Nixon Peabody for several years. She started her career as an Assistant United States Attorney where she served for 12 years, 10 years in the DC office and 2 years in the Northern District of California, where she held various line and supervisory roles. During her tenure at the Justice Department, Anjali also was detailed to serve as Counsel to Senator Dianne Feinstein on the Senate Judiciary Committee.

Anjali was an adjunct professor at Georgetown University and Hastings College of Law, where she taught trial advocacy and criminal procedure.

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