Anthony Davies

February 13, 2024 | Law.com

As the world ushers in a new era post-pandemic of hybrid operations, it's really no surprise that workplace experience is a top, strategic lever law firm leaders are driving in conjunction with re-envisioning the space their professionals are occupying.

By Anthony Davies

8 minute read

January 11, 2024 | Law.com

While new to law firms, hoteling strategies are line with the practices of companies in other verticals where hoteling and 100% work flexibility have been successfully in place for some time.

By Anthony Davies

6 minute read

November 08, 2023 | Law.com

Hoteling has a negative connotation in the legal industry as little has been done to make the experience reliable and something to look forward to. The fact is, hoteling has worked very well in other industries for many years, and lessons learned here can help law firms.

By Anthony Davies

7 minute read

September 22, 2023 | Law.com

That the pace of change is "accelerating" is surely an understatement. What seemed almost a near certainty a year ago — that law firms would fully and permanently embrace work-from-home — is experiencing a seeming reversal. While many firms have, in fact, embraced hybrid operations, the meaning of hybrid has evolved from "office optional," to an average required 2 days a week, to now many firms coming out with four-day work week mandates — this time, with teeth.

By Anthony Davies

7 minute read

February 09, 2023 | Law.com

We are seeing a variety of successful measures that are designed to help attorneys get what they want: a best-of-both worlds scenario where they keep some work-from-home and fold-in an opportunity to intentionally connect and collaborate with colleagues in the office.

By Anthony Davies

7 minute read

November 18, 2022 | Law.com

Today we see outsourcing accelerating as the pandemic has served to highlight the traditional benefits of outsourcing: cost reduction, flexibility, expertise and efficiency. But providers need to do something more to increase satisfaction rates among their law firm clients.

By Anthony Davies

6 minute read

October 06, 2022 | Law.com

Routines based around 'work from home' are calcifying, and commuting, parking, sandwich shops and childcare are fading into distant memory. With each passing week, the challenge to win attorneys back into the office increases.

By Anthony Davies

5 minute read

July 25, 2022 | Law.com

Service "'bundling" provides economies of scale, lower overheads, a single point of contact and a single invoice at the end of each month. However, the bundling of services to create a single multi-service provider may now be hurting firms who are increasingly looking for specialization, especially with regards to onsite workplace experience services.

By Anthony Davies

7 minute read

January 18, 2022 | Law.com

Making the office better than home — making it a destination — is the key shift law firms are experiencing right now. We are calling it all "the rise of hospitality."

By Anthony Davies 

7 minute read

August 12, 2021 | Law.com

For the Big 4 consultancies, hoteling has been a positive operational construct for over a decade, or in some cases longer. The success of the decentralized law firm depends in some part on how well firms can shift "hoteling" from the negative connotation of "losing my desk" to the positive connotation of "having a hotel-like experience."

By Anthony Davies

8 minute read