Pricing professionals within law firms and in-house legal operations experts are at odds over the value of technology and each side’s role in developing alternative fee agreements, according to a new survey, but the results also show there’s an opportunity to narrow these gaps in understanding.

The report, compiled by the Blickstein Group and the Legal Value Network (LVN) in collaboration with software company Intapp, is a novel effort to place the findings of a brand new survey of law firm pricing professionals alongside the results from the latest iteration of a longer-running survey of law department operations.