Over the past two decades, like most industries, the legal profession has moved toward digitization, mostly with regard to the transfer of documents, communication, streamlining of processes, legal tools, e-filing/e-service and information storage. The coronavirus pandemic has not only rapidly accelerated this trend, but also digitized an even more traditional aspect of the legal profession: face-to-face interaction.

As a result of the pandemic, the highly valued concept of face time has been almost entirely digitized. Body language, eye contact and many of the other virtues and benefits of face-to-face interaction have moved online.