It’s getting harder for law firms to meet their clients’ demands and maximize profitability by doing the same old, same old. The competition is too fierce, the move to alternative legal service providers and Big 4 consulting firms is too tempting, and many organizations are choosing to keep legal work in-house. So, what’s a law firm to do to maintain—and even grow—profitability and client satisfaction in 2019?
Hire more data scientists.
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