Toward the end of 2018, I conducted an industry-wide survey to better assess where the legal market stands on the subject of innovation in the law firm. Comprising 18 questions (written with much help and support from my colleague Patrick McKenna) I set out to understand how firms generally think about, set their cultures around and invest in innovation. Surveying those ranging in size from the global elites all the way down to regionals with 50 attorneys or less, I collected 176 responses from at least 52 firms (I say “at least” as only 52 respondents voluntarily provided their firm’s name in what is otherwise an anonymous survey). While I can’t cover all of the questions due to bandwidth constraints, the following are my most enlightening findings.

So, Just What is “Innovation”?

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