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Monrovia, the capital of Liberia, is not an easy place to do business. Fourteen years of civil war have left most of the city without electricity or running water. (Government offices and some businesses use less-than-reliable generators.) The rutted roads are dirt, and they turn to mud in the city’s pelting rains. The literacy rate is only 25 percent, so qualified support staff is hard to find. And doing it yourself is a laborious option: Just to communicate by e-mail, government officials have to go out to an Internet cafe and use a Yahoo account.

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