When Orrick, Herrington & Sutcliffe moved its support staff to a small industrial town in West Virginia, lawyers inside and out were skeptical of the quality of work and the return on investment. Five years later, the 980-lawyer firm says it's saved more than $20 million thanks to its Global Operations Center -- all without diminishing services. But most large law firms remain unconvinced; leaders say the cost of splitting attorneys from staff would be too high.
May 25, 2007 at 12:00 AM
1 minute read
The original version of this story was published on Law.Com
When Orrick, Herrington & Sutcliffe announced it would move scores of support staff to a small industrial town in West Virginia, lawyers inside and out were skeptical of the quality of work and the return on investment.
Five years later, the 980-lawyer firm says it’s saved more than $20 million thanks to the Global Operations Center in Wheeling, W.Va. — all without diminishing its services.
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