Being a client's go-to law firm used to be a pretty secure situation. But today, disloyalty is increasingly the norm, creating challenges and opportunities for savvy firms. According to a recent survey, more than 61 percent of corporate clients reported firing one of their primary law firms in the last 18 months. The survey showed that clients want firms that are more responsive and flexible, which could work to the advantage of small to midsized firms hoping to become a primary firm for a big fish client.
April 05, 2007 at 12:00 AM
1 minute read
The original version of this story was published on Law.Com
Being one of a client’s go-to law firms used to be a pretty secure situation. But gone are the days of lifelong client loyalties.
In fact, disloyalty is increasingly the norm according to the BTI Consulting Group’s latest survey of clients — a situation that creates challenges and opportunities for savvy firms.
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