The best way to describe a Smart Tag is to use an example. Suppose you’re using Word 2002 (the individual components of Office XP are numbered “2002″) and you need to type a letter. As you type the name of the person to whom you’re sending the letter, you’ll notice a purple dotted line appear under the name. As you move your cursor over the name, a small square icon pops up to the left of, and above, the name. Clicking on that icon brings up a menu, providing you with several options such as “Send Mail,” “Open Contact,” and “Add to Contacts.” You can click on “Open Contact” and, assuming you have the person in your Contacts list, will be able to retrieve the address and contact information without switching to, or opening, Outlook. This is a beautiful thing.

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