Despite “solid promises and representations, Toyrus.com delivered no more than disappointment for the children on thousands of its Internet shoppers’ Christmas lists,” the complaint stated in a class action suit filed Jan. 5 in the King County Superior Court in Washington against the toy e-tailer, alleging it knowingly and deceptively accepted orders for Christmas presents the company knew it could not deliver (Alguard v. Toysrus.com Inc., Super. Ct., King Cty., Wash., No. 00-2-00160-6, filed 1/5/00).
The suit is one of the first that analysts predicted would be filed by dissatisfied holiday Web shoppers.
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