It’s early November. Do you know what you’re doing on New Year’s Eve? Ifyou are an information services director or professional, you do. Andit’s probably not attending Sting’s New York concert, Lyle Lovett’sAustin, Texas, gig or Bette Midler’s Las Vegas act.

More likely, you’ll be sitting in your office or, if you’re fortunate,in your den at home, but not more than a step away from your pager, cellphone or other communications device. This is the night they have notbeen waiting for�the night when the Y2K bug strikes.