If government agencies held a popularity contest among advocates for bigbusiness and the public alike, the Federal Communications Commission wouldhave a good shot at finishing last.

Mired in obsolete regulations, often agonizingly slow at making decisions,and organized along lines that make little sense in today’stelecommunications marketplace, the FCC is clearly in need of reform.It’s not 1934 anymore, and the agency’s charter is woefully out of date.Well aware of the criticisms, the commission is scrambling to put thefinishing touches on a five-year plan to reinvent itself and to justify itscontinued existence in an era of competition and convergence.