Three class actions claiming false imprisonment and negligence are in the works against Northwest -- the airline that held 27 flights on the runway during a January blizzard in Detroit. The lawsuits underscore a wider rebellion among airline passengers over what they say is shoddy treatment on the part of the nation's air carriers. The soaring volume of complaints have struck a chord: a recent court decision and congressional action are aimed at giving passengers more rights once they board an airplane.
May 26, 1999 at 12:00 AM
1 minute read
The original version of this story was published on Law.Com
While a blizzard kept her plane stranded for more than six hours on the tarmac at Detroit’s Metro Airport in early January, Northwest passenger Marti Sousanis sat and cried quietly in her seat.
Flight attendants told Sousanis that despite chronic back pain, she couldn’t stand up, and if she did, she could be arrested.
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