In order to stay ahead of the competition in today’s economic environment, a law firm needs to be flexible and agile in adapting to change, whether through a corporate restructuring, adopting new technologies or processes, or introducing new products or services. Let’s face it, for a firm to grow and be successful, change is inevitable. It’s just part of doing business today.

To optimize organizational learning and be successful with these types of change initiatives, knowledge management processes need to be integrated into the culture of a law firm right from the beginning. If knowledge management is the “brains” of a firm, culture is its personality.

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