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We asked corporate law department tech professionals what’s the most important technology problem at their company. They weren’t shy. Here’s a sample of their responses: -”Getting our in-house and outside counsel to use the tools that are being offered. The tools are getting more intuitive. Why can’t the lawyers get it?” � Lucent Technologies Inc. -”E-billing all the way to accounts payable.” � Waste Management, Inc. -”Less paper; more electronic invoicing.” � Eastman Chemical Company -”Real-time collaboration with outside counsel.” � United Parcel Service, Inc. -”The integration of all law department databases.” � Marriott International Inc. -”Data security.” � Berkshire Hathaway Inc. -”Full integration of all systems with Microsoft Office.”-Microsoft Corporation

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