The good news is your practice is thriving. The bad news is you are swamped, and so is everyone else at your small firm. You need help.

But before you panic and hire the first person who walks by your door, stop and consider your options. Hiring, more than any other management decision, can shape the future of your firm. Poor hiring is more than a nuisance; it can undermine the success of your entire operation � because adding staff has implications for everything from revenue to firm culture.