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JEFFER MANGELS HAS SNAZZY NEW DOWNTOWN HOME The San Francisco office of Jeffer, Mangels, Butler & Marmaro is moving into new digs at Two Embarcadero Center later this month. “It’s the building of choice for lawyers,” said Paul Warner, the former managing partner of the San Francisco office. “The Embarcadero complex has the highest percentage of lawyers than any other building” in the city. Jeffer, Mangels’ S.F. office has been located at 1 Sansome for the past 15 years. With the lease set to expire, the Los Angeles-based firm looked around for alternative space. Warner said every other building the firm looked at offered fewer window offices than the Embarcadero space. Jeffer, Mangels has an 11-year lease for a 25,000-square-foot floor with options to expand. The move is a strange twist of fate for the five real estate attorneys who joined Jeffer, Mangels from Arter & Hadden in February: Until recently their old firm was located in the offices Jeffer, Mangels is moving into. Kim West, interim managing partner of Arter & Hadden’s S.F. office, said the firm moved because it had too much extra office space at Two Embarcadero. And he said the new digs are more aesthetically pleasing. “I took [firmwide Managing Partner Mark Solomon] to the space and he was blown away,” West said. “He thinks it’s the most beautiful office Arter & Hadden has nationwide.” Warner said the attorneys would be moving their files back into the cabinets they used to occupy. The 160-attorney firm has about 30 attorneys in its San Francisco office. The new space offers room to grow with 38 offices. Jeffer, Mangels is also relocating its Los Angeles office a couple of blocks down the street from its current headquarters on Avenue of the Stars. – Brenda Sandburg TO THE RESCUE High-speed Internet service providers are a dying breed. Many of the companies that began offering so-called digital subscriber line, or DSL, service after the passage of the 1996 Telecommunications Act have gone belly-up. But for those that remain, Bingham McCutchen’s Alfred Pfeiffer Jr. is the closest thing to a hero. The San Francisco litigator represents DSL provider Covad Communications Co. Two weeks ago, he won an important victory when a federal appeals court in Atlanta allowed Covad’s antitrust suit against phone company BellSouth Corp. to go forward. The decision marks the second time in recent months that a court has found that phone carriers do not have immunity from antitrust claims related to the 1996 Telecommunications Act, and could provide new hope for the struggling DSL companies that are still standing. “It certainly shows that such suits are viable,” says Pfeiffer. “I think there’s tremendous importance for competing communications carriers.” — Alexei Oreskovic SURPRISE PACKAGES Anybody who has ever purchased something on the Internet knows the worries: What if they never send me the goods? What if that alligator-skin loincloth I ordered doesn’t fit? With so many potential problems, it’s not surprising that alternative dispute resolution providers are eyeing the growing online marketplace. A new database available on the International Chamber of Commerce Web site provides consumers with a list of all the organizations that can act as neutral parties when an online transaction goes awry. The database lists the dispute resolution providers by country (there are organizations based in the United States, Iceland and Peru, but curiously none in France), and specifies whether they do arbitration or mediation, as well as whether they handle cross-border disputes. Just as there are few standards governing real-world ADR providers in the U.S., the online dispute settlers are a diverse bunch. Not all offer legally binding settlements. Some typically settle disputes involving transactions valued under $5,000, while others handle disputes valued up to $1 million. And while many have some kind of national certification, there is no international certification for these ADR providers. “Getting satisfaction if goods are sub-standard or do not conform with the order is obviously important to the average consumer,” says the ICC’s Ayesha Hassan. “This is a major consideration for many people buying online.” — Alexei Oreskovic

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