The technology options for the legal department run the gamut from the archaic to the space-age, but there is no silver bullet to solving the common woes of running a shop. Rather, innovation and success come from knowing exactly what is wrong and then matching the appropriate solution to that problem. While this frequently means partnering with external vendors to purchase a tool to tackle an established problem, for some legal departments, innovation means the development of in-house applications that go further to solve the unique challenges of the specific organization.

InsideCounsel recently had an opportunity to talk with operations management specialists at technology icons Google and Intel to discuss the challenges they’ve encountered, the solutions they’ve implemented and their advice to smaller operations hoping to fulfill their unique needs.