Discussions about innovation in the legal department are often centered on technology, but the ideas and attitudes that support the selection of cutting-edge processes or promote creative approaches to tough problems are just as important as a shiny new technology solution itself.

“Predictive coding [and] technology-assisted review (TAR) might currently be the big thing, but you don’t win an award because you purchased a TAR for your legal department,” says Alvin Lindsay, a partner at Hogan Lovells LLP and an expert on technology and litigation.