Until 2006, globally dispersed in-house lawyers at Aon based in 120 countries relied on a diverse collection of software programs to track legal matters, outside counsel invoices and compliance issues. The result was inconsistent reporting of information regarding Aon’s risk portfolio. “We were living in a mud hut,” says David Cambria, director of legal operations.
That year the $10 billion international risk management and reinsurance company migrated its legal operations into a single enterprise legal management (ELM) system.
