As I’ve stated in this column before, much of my experience as a GC managing litigation stems from large-scale, document-intensive tobacco cases that were often multi-district, large class actions, or other complex cases of extended duration and broad discovery. For these suits, my legal team continually analyzed the best approaches for our litigation support including the technology best suited to provide that support. The needs of the organization, the legal team and the litigation itself are main considerations each time a thorough technology analysis is conducted.

There once was a time when having an internal system to manage all litigation technology needs was the best choice, but those times have gradually shifted. Now with the tremendous influx of data and need for larger litigation support teams, it is not as advantageous to always use an internal system. From my experience, some of the key reasons for choosing an external Web-based hosted litigation support system are listed below.