For a law firm, nothing triggers a Eureka moment faster than when an established client threatens to seek other counsel. So when clients began asking firms — with a figurative nod toward the door — to find a more efficient way to do their legal work, firms started innovating. What they’ve come up with is legal project management — where effectively using technology, people and processes promises to lower costs, while boosting (or at least maintaining) firm profitability.

Of course, as firms get serious about legal project management they’re finding that there is no magic bullet. Indeed, implementing LPM wisely is a project in itself. There are a host of questions to be addressed, from what technologies to embrace and how best to use those tools, to how to make LPM palatable to lawyers who are used to doing things their own way, thank you very much.