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The National Labor Relations Board’s involvement with social media disciplinary issues first made headlines in October 2010 when the NLRB’s Connecticut regional office filed a complaint against the American Medical Response of Connecticut, alleging the company illegally fired an employee for posting and responding to negative statements about her supervisor on Facebook. The complaint also alleged that the company maintained an overly broad social media policy. The NLRB and AMR settled the case in February 2011 after AMR agreed to revise its social media policy to “ensure that [AMR did] not improperly restrict employees from discussing their wages, hours and working conditions with coworkers and others while not at work.” AMR also agreed that it “would not discipline or discharge employees for engaging in such discussions.” Additional details involving the employee’s discharge were resolved separately through a private confidential agreement. See Am. Med. Response of Conn., NLRB Case 34-CA-012576.

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