E-mail is simple. But because there’s so much of it in so many different locations, and because enterprise e-mail resides in complex database environments integrating layer-on-layer of useful metadata, it’s easy to lose sight of e-mail’s inherent simplicity.
An e-mail is as simple as a postcard. Like the back left side of a postcard, an e-mail has an area called the message body reserved for the user’s text message. Like a postcard’s back right side, another area called the message header is dedicated to information needed to get the card where it’s supposed to go and transit data akin to a postmark.
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