When a saboteur laced Tylenol capsules with cyanide in 1982, Johnson & Johnson's quick recall of millions of capsules, frequent updates and free replacement medicines set the standard for public relations in a crisis. But with the recent recall of more than 136 million bottles of pediatric Tylenol, Motrin, Benadryl and Zyrtec, the company's halo is showing some tarnish. While Johnson & Johnson's troubles have drawn less attention than BP and Toyota, the company is facing legal problems on several fronts.
June 07, 2010 at 12:00 AM
1 minute read
The original version of this story was published on Law.Com
This article has been modified since its original publication.
When a saboteur laced Tylenol capsules with cyanide in 1982, killing seven people in the Chicago area, Johnson & Johnson‘s quick recall of millions of capsules, free replacement medicines and frequent updates set the standard for public relations in a crisis.
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