The Message That Will Seal Law Firms' Doom: 'It's Nothing Personal'

Law firms used to be about relationships, retention, loyalty and trust. But that trust has been broken, as seen from the demise of big firms that appear to have traded their culture for currency. And in those firms that have survived, associates are seen as fungible commodities in whom no one has a stake. Is this business model sustainable? The answer is "No," writes Orrick's Patricia Gillette, because it ignores what law firms need to fuel their engines: associates who are invested in the future of their firms.

It’s not personal.

This is the current mantra of law firms with regard to their staff members, associates and partners.

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The Message That Will Seal Law Firms' Doom: 'It's Nothing Personal'

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