At LegalTech New York, I will be on a panel organized by Law Technology News and Corporate Counsel, called “What I Hate About Technology, and What I Expect My Outside Counsel, Co-Counsel, Vendors and Employees to Do About It.” That got me thinking about my pet peeves.

First, why do so many IT folks focus on the software itself, instead of the task it should accomplish? I hate when programmers develop programs to meet their needs, rather than those of the actual user.

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