Consultant Joey Asher has spent a lot of time thinking about communicating on the telephone and on conference calls. He's sought input from a radio broadcaster. He's even taken a tour of a client's call center. He's left experimental messages for himself on his voicemail. And he's learned that to be good on conference calls, you need vocal energy, simplicity and repetition of key points at the end of the call. Asher offers some tips to overcome the challenges of communicating over the phone.
May 06, 2008 at 12:00 AM
1 minute read
The original version of this story was published on Law.Com
I recently telephoned a senior partner at a large Atlanta law firm. I had his direct line and expected to leave him a voicemail. But a miracle happened. He picked up the telephone.
“Hello?” he said, with all the enthusiasm of a dying houseplant. He sounded like he was in bed.
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