After OpenAI launched ChatGPT into the market, the spectrum of reactions from firms and legal departments varied significantly. While some drafted new policies on the internal use of generative AI, others pushed to train their personnel, and a handful even released their own generative AI-powered chatbots.

Whatever path they chose, many law firms created AI-focused task forces, aiming to not only dictate their own use of the technology but also counsel their clients as they navigate the new regulatory and litigation landscape that it creates.