"The FTC is looking to even the playing field between company and consumer. Companies must ask whether their off-boarding workflow is as seamless as the onboarding workflow," said Aaron Maguregui, senior counsel at Foley & Lardner.
March 23, 2023 at 01:48 PM
5 minute read
The original version of this story was published on Corporate Counsel
The Federal Trade Commission on Thursday proposed tweaking a 1970s-era rule to make it easier for customers to cancel subscriptions and memberships, a push that will force in-house counsel to freshly scrutinize renewal policies.
The proposed rule to be published in the Federal Register contains three basic components.
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