Editor’s Note: This is the first installment in an occasional series called, “How It’s Done: What Legal Can Learn From Other Industries.” The goal of these conversations is to demonstrate how other industries tackle challenges that are analogous to those faced by the legal profession in hopes that it might spark new ideas and approaches.

Meet Don Murphy, CEO of BMSS LLC, a 250-person accounting firm with gross revenue of approximately $40 million. The firm also specializes in payroll and benefits, wealth management, as well as IT and cybersecurity.