Welcome to the Law Firm Disrupted, a briefing from Law.com reporter Dan Packel that surveys new competitive pressures on law firms and how their managers are coping, plus insights on the tactics and tech employed by would-be disruptors. Have an opinion? Email me here. Want to be alerted to this dispatch in your inbox every Thursday? Sign up here.

Two years ago, when law firm technology officers were scrambling to prepare for a virtual interlude that few anticipated would become the future, one set of firms had many fewer worries.